persolog® Strategy Planner for Efficient Complaint Management
The strategy planner to deal with complaints efficiently
- With two-part questionnaire to scratch free with a coin/li>
- Helps to deal effectively with discomfort
- Makes people aware of their own behavior in typical complaint situations
- Guides in assessing one's own behavior, recognizing early warning signs of one's own behavioral style, and identifying one's inner mode of tension
Product number:
DE-PL115_01/18_V1.0
Product information "persolog® Strategy Planner for Efficient Complaint Management"
- 4 pages printed on high quality paper.
- 4-color content with many parts where the reader can reflect themself and write their notes directly.
- A questionnaire to fill out yourself, which can be scratched off with any standard coin and evaluated by yourself.
- All steps for the evaluation are explained in detail and illustrated with pictures.
- The strategy planner is a practical working aid that makes it possible to deal effectively with complaints. The own behavior in typical complaint situations and escalation situations are reflected. The planner guides you to recognize early warning signals of your own behavioral style and to identify your inner mode of tension.
Important note: Our products are intended for personal development and can be used either in (1) self-directed or for (2) training / consulting / coaching. For (2) a trainer license from persolog is required. It is not allowed to instruct others without having been trained by persolog for this purpose, as many mistakes happen here.
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