Check List Phone Calls
For a quick overview of D, I, S and C communication patterns
- Target group: Sales staff, customer service staff, leaders in sales and customer service
- Areas of application: Telephone calls
- Product information: Pocket-sized, 4-color
- The check list that helps you develop individual conversation tactics with your customer
- Contains a short and concise overview of the behavioral dimensions, D, I, S and C
- Ideal supplement to the persolog® Strategy Planner for telephone conversations
Product number:
DE-CL105_06/23_V4.0
Product information "Check List Phone Calls"
- This check list serves as a supplement to the persolog® Strategy Planner for telephone conversations. It contains a short and concise overview of the persolog® behavioral dimensions and the criteria according to which a customer can be assigned to the respective communication pattern and thus an individual conversation tactic can be developed.
- The check list fits perfectly into any pocket and is therefore very suitable for everyday use in the office.
Important note: Our products are intended for personal development and can be used either (1) independently or for (2) training / consulting / coaching. For (2), a certification agreement with persolog is required. It is not permitted to instruct others without being trained by persolog, as many mistakes can occur here. You can find all further information about the required certification here.