Check List Phone Calls
For a quick overview of D, I, S and C communication patterns
- Target group: Sales staff, customer service staff, leaders in sales and customer service
- Areas of application: Telephone calls
- Product information: Pocket-sized, 4-color
- The check list that helps you develop individual conversation tactics with your customer
- Contains a short and concise overview of the behavioral dimensions, D, I, S and C
- Ideal supplement to the persolog® Strategy Planner for telephone conversations
Product number:
DE-CL105_06/23_V4.0
Product information "Check List Phone Calls"
- This check list serves as a supplement to the persolog® Strategy Planner for telephone conversations. It contains a short and concise overview of the persolog® behavioral dimensions and the criteria according to which a customer can be assigned to the respective communication pattern and thus an individual conversation tactic can be developed.
- The check list fits perfectly into any pocket and is therefore very suitable for everyday use in the office.
Important note: Our products are intended for personal development and can be used either in (1) self-development or for (2) training / consulting / coaching. For (2) a trainer license from persolog® is required. It is not permitted to instruct others without having been trained by persolog®, as many mistakes happen here.