persolog® Telephone Conversation Planner
The strategy planner for your sales training
- Target group: Sales employees, customer service employees, leaders in sales and customer service
- Areas of application: Customer service and support, sales and acquisition, sales training
- Product information: Softcover, 8 pages, 4-color
- The tool to improve communication with customers.
- Based on the 4 behavioral dimensions D (dominant), I (influencing), S (steady) and C (cautious).
- Contains a two-part persolog® questionnaire for self-completion and scratching off with a coin.
Product number:
DE-PL107_04/18_V3.1
Product information "persolog® Telephone Conversation Planner"
- 8 pages printed on high-quality paper.
- 4-color content with many places where readers can reflect on themselves and enter their own notes.
- The behavioral dimensions D, I, S and C are compactly explained with regard to typical communication patterns.
- A self-completion questionnaire that can be scratched off with any standard coin and can be self-evaluated.
- All steps for evaluation are explained in detail and illustrated with pictures.
- Instructions for creating a discussion guide help with implementation.
- With this tool, it is possible to consciously perceive behavioral characteristics of customers and adapt communication accordingly.
Important note: Our products are intended for personal development and can be used either (1) independently or for (2) training / consulting / coaching. For (2), a certification agreement with persolog is required. It is not permitted to instruct others without being trained by persolog, as many mistakes can occur here. You can find all further information about the required certification here.